Good communication is an essential part of every successful workplace interaction. It is an invaluable skill for supervisors in their efforts to manage and support employees. But not all news is good news. This one-hour session will review the legal, business, and human elements supervisors should bear in mind when conducting difficult conversations.
- The benefits of good communication.
- The risks of poor communication by supervisors.
- Essential elements of effective workplace communication.
- The anatomy of a conflict.
- Strategies to identify and manage conflicts.
- Basic tools of conflict resolution.
Speaker:
Andree Laney, Esq.
Registrations Fees:
EANJ Member Pricing
$65 per registrant for EANJ Members***
****EANJ members MUST use discount code EANJMEMBER on registration page to receive member pricing****
Non-EANJ Member Pricing
$125 per registrant for Non-Members
Payment due in advance. A copy of the recording will be made available to paid registrants upon request and will be accessible for a period of three months following the live air date. No refunds will be provided.
** REGISTER NOW **
Pre-Approved for 1 HRCI & SHRM-CP/SCP Recertification Credit